Please try these steps to fire up your pixel:
- Load up your landing page in an Incognito/Private browser.
- Enter your an email that has never been used in the Ai system before.
- Go back into FB and check it... the dot should now be green. (and it may take a few hours (or longer) before it turns green... but usually happens fairly quickly after you enter your email address)
If you don't see it green within 24 hours... Go back and triple verify that you did in fact go to your own page with your affiliate ID for Ai and not someone else's page.